3GPP TSG-T3 meeting #3
Tokyo 19-21 April, 1999
	Document T3-99104
Page 1 of 7 	

ETSI/HF20(99)046rev1
ETSI HF#20
Sophia Antipolis
15-19 March 1999

To:	3GPP TSG-T, T2, T3, TSG-SA, EP UMTS, SMG

Source:	ETSI Technical  Committee  Human Factors (HF)
	http://www.etsi.org/hf/
	http://www.etsi.org/hf/status.htm

Title:	Liaison statement on co-operation between ETSI TC HF and 3GPP

Date: 	19th  March  1999

At its 20th meeting TC HF discussed the current situation of UMTS standardization. TC HF would like to congratulate 3GPP upon its successful foundation. TC HF has for many years been working in the area of MMI in order to improve the usability of telecommunications equipment for all users and in particular for people with special needs. With the advent of 3rd generation mobile systems i.e. UMTS increased capability of the MMI due to advanced technology will be possible. Enhanced functionality of the MMI will greatly help for example, disabled people in using 3rd generation systems. For example speech calls to hearing impaired users could be automatically translated into text and vice versa. Signalling to users could be dependent on the users needs which could be programmed into the terminal, i.e. acoustic for visually impaired, vibratory or luminance for hearing impaired etc.
The attention of TC HF has been drawn to the two work items dealing with areas of Human Factors within 3GPP:
•	T2 basic MMI
•	T3 USIM 
TC HF has published several documents, which may be relevant to the above topics and attaches a list of them to this liaison. TC HF would be happy to collaborate with the TSG Terminal groups mentioned above and would appreciate any information concerning ongoing work. TC HF offers its considerable experience in the area of HF standards for people with special needs to 3GPP and would be pleased to provide any help if needed.
TC HF looks forward to fruitful co-operation with 3GPP and also with EP UMTS and SMG.

Contacts:
Chairman of TC HF
Dr. Knut Nordby
Telenor R&D
PO Box 83
NO – N-2007 Kjeller, Norway
Tel:	+47 63 84 86 30
Fax:	+47 63 81 00 76
Email knut.nordby@telenor.com	Rapporteur
Mr. John Fenn
Samsung Electronics Research Institute
Communications House
South Street, Staines, Middlesex, TW18 4QE, UK
Tel: 	+44 802 339070
Fax: 	+44 1784 428629
Email: JohnBFenn@aol.com

ETSI TC HF – List of published documents

Doc. Nb. EG 201 013  Ver. 1.1.1 
Ref. DEG/HF-01035 
Human Factors (HF); 
Definitions, abbreviations and symbols 

Doc. Nb. EG 201 024  Ver. 1.1.1 
Ref. DEG/HF-01030 
Human Factors (HF); 
User interface design principles for the Telecommunications Management Network (TMN) applicable to the "G" Interface 

Doc. Nb. EG 201 103  Ver. 1.1.1 
Ref. DEG/HF-01037 
Human Factors (HF); 
Human factors issues in Multimedia Information Retrieval Services (MIRS) 

Doc. Nb. EG 201 379  Ver. 1.1.1 
Ref. DEG/HF-01027 
Human Factors (HF); 
Framework for the development, evaluation and selection of graphical symbols 

Doc. Nb. EN 301 104  Ver. 1.1.1 
Ref. REN/HF-00009 
Human Factors (HF); 
Human factors requirements for a European Telephony Numbering Space (ETNS) 

Doc. Nb. ES 201 104  Ver. 1.1.1 
Ref. DES/HF-01044 
Human Factors (HF); 
Human factors requirements for a European Telephony Numbering Space    (ETNS) 
 
Doc. Nb. ES 201 125  Ver. 1.1.1 
Ref. DES/HF-01040 
Human Factors (HF); 
Universal Personal Telecommunications (UPT); 
Specification of the minimum Man-Machine Interface (MMI) for Phase 1 UPT 

Doc. Nb. ES 201 275  Ver. 1.1.1 
Ref. DES/HF-01018 
Human Factors (HF); 
User control procedures in basic call, point-to-point connections, for Integrated Services Digital Network (ISDN) videotelephony 

Doc. Nb. ES 201 381  Ver. 1.1.1 
Human Factors (HF); 
Telecommunications keypads and keyboards; 
Tactile identifiers 

Doc. Nb. ES 201 382  Ver. 1.1.1 
Ref. DES/HF-00008 
Human Factors (HF); 
Procedure for registering a supplementary service code 

Doc. Nb. ETR 029  Edition 1 
Ref. DTR/HF-02002 
Human Factors (HF); 
Access to telecommunications for people with special needs Recommendations for improving and adapting telecommunication terminals and services for people with impairments 

Doc. Nb. ETR 039  Edition 1 
Ref. DTR/HF-00001 
Human Factors (HF); 
Human Factors standards for telecommunications applications 

Doc. Nb. ETR 051  Edition 1 
Ref. DTR/HF-03002 
Human Factors (HF); 
Usability checklist for telephones Basic requirements 

Doc. Nb. ETR 068  Edition 1 
Ref. DTR/HF-02006 
Human Factors (HF); 
European standardization situation of telecommunications facilities for  people with special needs 

Doc. Nb. ETR 070  Edition 1 
Ref. DTR/HF-01010-B 
Human Factors (HF); 
The Multiple Index Approach (MIA) for the evaluation of pictograms 

 Doc. Nb. ETR 095  Edition 1 
 Ref. DTR/HF-03001 
 Human Factors (HF); 
 Guide for usability evaluations of telecommunications systems and services 

Doc. Nb. ETR 096  Edition 1 
Ref. DTR/HF-01002 
Human Factors (HF); 
Phone Based Interfaces (PBI); Human factors guidelines for the design of minimum phone based user interface to computer services 

Doc. Nb. ETR 113  Edition 1 
Ref. DTR/HF-01010-C 
Human Factors (HF); 
Results of an evaluation study of pictograms for point-to-point videotelephony 

Doc. Nb. ETR 116  Edition 1 
Ref. DTR/HF-00002 
Human Factors (HF); 
Human factors guidelines for ISDN Terminal equipment design 

Doc. Nb. ETR 147  Edition 1 
Ref. DTR/HF-03003 
Human Factors (HF); 
Usability checklist for Integrated Services Digital Network (ISDN) telephone terminal equipment 
Doc. Nb. ETR 160  Edition 1 
Ref. DTR/HF-01016 
Human Factors (HF); 
Human Factors aspects of multimedia telecommunications 

Doc. Nb. ETR 165  Edition 1 
Ref. DTR/HF-02010 
Human Factors (HF); 
Recommendation for a tactile identifier on machine readable cards for telecommunication terminals 

Doc. Nb. ETR 166  Edition 1 
Ref. DTR/HF-02008 
Human Factors (HF); 
Evaluation of telephones for people with special needs;  An evaluation method 

Doc. Nb. ETR 167  Edition 1 
Ref. DTR/HF-01015 
Human Factors (HF); 
User instructions for public telecommunications services; Design guidelines 

Doc. Nb. ETR 170  Edition 1 
Ref. DTR/HF-01021 
Human Factors (HF); 
Generic user control procedures for telecommunication terminals and services 

Doc. Nb. ETR 175  Edition 1 
Ref. DTR/HF-01008 
Human Factors (HF); 
User procedures for multipoint videotelephony 

Doc. Nb. ETR 187  Edition 1 
Ref. DTR/HF-01032 
Human Factors (HF); 
Recommendation of characteristics of telephone services tones when locally generated in telephony  terminals 

Doc. Nb. ETR 198  Edition 1 
Ref. DTR/HF-01022 
Human Factors (HF); 
User trials of user control procedures for Integrated Services Digital Network (ISDN) videotelephony 

Doc. Nb. ETR 208  Edition 1 
Ref. DTR/HF-01012 
Human Factors (HF); 
HF aspects of Universal Personal Telecommunications (UPT); 
User requirements 

Doc. Nb. ETR 261-1  Edition 1 
Ref. DTR/HF-01028-01 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and    controlling public network based supplementary services; 
Part 1: General approach and summary of findings 

Doc. Nb. ETR 261-2  Edition 1 
Ref. DTR/HF-01028-02 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and controlling public network based supplementary services; 
Part 2: Literature review - Memory and related issues for dialling supplementary services using number codes 

Doc. Nb. ETR 261-3  Edition 1 
Ref. DTR/HF-01028-03 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and controlling public network based supplementary services; 
Part 3: Experimental comparison of two MMIs - Simulated UPT access and prototype ISDN supplementary services 

Doc. Nb. ETR 261-4  Edition 1 
Ref. DTR/HF-01028-04 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and  controlling public network based supplementary services; 
Part 4: Experimental comparison of the effect of categorized and non-categorized formats within user instructions 

Doc. Nb. ETR 261-5  Edition 1 
Ref. DTR/HF-01028-05 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and controlling public network based supplementary services; 
Part 5: Experimental evaluation of the CEPT and GSM code schemes 

Doc. Nb. ETR 261-6  Edition 1 
Ref. DTR/HF-01028-06 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and controlling public network based supplementary services; 
Part 6: Survey of existing PSTN, ISDN and mobile networks, and a user survey of supplementary service use within Centrex and PBX environments 

Doc. Nb. ETR 261-7  Edition 1 
Ref. DTR/HF-01028-07 
Human Factors (HF); 
Assessment and definition of a harmonized minimum man-machine interface (MMI) for accessing and controlling public network based supplementary services; 
Part 7: Experimental evaluation of draft ETS 300 738 

Doc. Nb. ETR 297  Edition 1 
Ref. DTR/HF-01006B 
Human Factors (HF); 
Human Factors in Videotelephony 

Doc. Nb. ETR 329  Edition 1 
Ref. DTR/HF-01029 
Human Factors (HF); 
Guidelines for procedures and announcements in Stored Voice Services (SVS) and Universal Personal Telecommunication (UPT) 

Doc. Nb. ETR 333  Edition 1 
Ref. DTR/HF-02015 
Human Factors (HF); 
Text Telephony; 
Basic user requirements and recommendations 

Doc. Nb. ETR 333  Edition 2 
Ref. RTR/HF-00010 
Human Factors (HF); 
Text Telephony; 
Basic user requirements and recommendations 
  
Doc. Nb. ETR 334  Edition 1 
Ref. DTR/HF-02003 
Human Factors (HF); 
The implications of human ageing for the design of telephone terminals 

Doc. Nb. ETR 345  Edition 1 
Ref. DTR/HF-02009 
Human Factors (HF); 
Characteristics of telephone keypads and keyboards; 
Requirements of elderly and disabled people 

Doc. Nb. ETS 300 375  Edition 1 
Ref. DE/HF-01010-A 
Human Factors (HF); 
Pictograms for point-to-point videotelephony 

Doc. Nb. ETS 300 640  Edition 1 
Ref. DE/HF-01031 
Human Factors (HF); 
Assignment of alphabetic letters to digits on standard telephone keypad arrays 

Doc. Nb. ETS 300 738  Edition 1 
Ref. DE/HF-01017 
Human Factors (HF); 
Minimum Man-Machine Interface (MMI) to public network based supplementary services 

Doc. Nb. ETS 300 767  Edition 1 
Ref. DE/HF-02011 
Human Factors (HF); 
Telephone Prepayment Cards; 
Tactile Identifier 

Deliverable Type: MI 
Ref. MI/HF-02014 
Human Factors (HF); 
Standardization Co-operation Workshop; People with special needs 

Deliverable Type: MI 
Ref. MI/HF-01036 
Human Factors (HF); 
Human factors requirements for Multipoint Control Units (MCUs) 

Doc. Nb. TCRTR 023  Edition 1 
Ref. DTR/HF-01024 
Human Factors (HF); 
Assignments of alphabetic letters to digits on push button dialling keypads 

Doc. Nb. TCTR 001  Edition 1 
Ref. DTR/HF-01003BIS 
Human Factors (HF); 
Generic handsfree procedures 

Doc. Nb. TCTR 002-1  Edition 2 
Ref. RTR/HF-01015bis 
Human Factors (HF); 
Human factors in Videotelephony; 
Part 1 

Doc. Nb. TCTR 002-1  Edition 1 
Ref. DTR/HF-01006A 
Human Factors (HF); 
Human factors in Videotelephony; 
Part 1 

Doc. Nb. TCTR 003  Edition 1 
Ref. DTR/HF-01011 
Human Factors (HF); 
Human factors aspects of pan-European numbering 

Doc. Nb. TCTR 004  Edition 2 
Ref. DTR/HF-01014A2 
Human Factors (HF); 
Harmonisation of code schemes as minimum Man Machine Interface for Telecommunication Terminals 

Doc. Nb. TCTR 004  Edition 1 
Ref. DTR/HF-01014A 
Human Factors (HF); 
Harmonisation of code schemes as minimum Man Machine Interface for Telecommunication Terminals 

Doc. Nb. TCTR 005  Edition 1 
Ref. DTR/HF-01020 
Human Factors (HF); 
Study of Integrated Services Digital Network (ISDN) videotelephony for conference interpreters 

Doc. Nb. TCTR 006  Edition 1 
Ref. DTR/HF-01033 
Human Factors (HF); 
Satellite Personal Communication Network (S-PCN); 
Statement of user aspects for a S-PCN service 

Doc. Nb. TCTR 007  Edition 1 
Ref. DTR/HF-01025 
Human Factors (HF); 
User requirements of enhanced terminals for public use 

Doc. Nb. TR 101 041-1  Ver. 1.1.1 
Ref. DTR/HF-01026-1 
Human Factors (HF); 
European harmonization of network generated tones; 
Part 1: A review and recommendations 

Doc. Nb. TR 101 041-2  Ver. 1.1.1 
Ref. DTR/HF-01026-2 
Human Factors (HF); 
European harmonization of network generated tones; 
Part 2: Listing and analysis of European, World and Standardized tones 

Doc. Nb. TR 101 056  Ver. 1.1.1 
Ref. DTR/HF-01039 
Human Factors (HF); 
European Numbering Task Force (ENTF); 
Human Factors aspects of the European Telephony Numbering Space (ETNS) 

Doc. Nb. TR 102 083  Ver. 1.1.1 
Ref. DTR/HF-00007 
Human Factors (HF); 
Supplementary service codes for use in public network services